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Receptionist

Posted in other, Administration

A local company

Job Type

Full Time

Location

South Africa

Description :

Minimum Qualification

  • Matric
  • Administrative or Secretarial qualification will be an advantage
  • Minimum 1-2 years’ experience as a receptionist/switchboard

Key Responsibilities

  • Deliver on agreed performance targets according to set procedures and service level agreement.
  • Report on transactional activities to provide timely information for decision making in area of accountability.
  • Execute work in line with governance and compliance processes.
  • Identify and apply known solutions to operational problems and escalate unresolved issues.
  • Receive visitors to the organisation, determine their needs and direct them accordingly in a manner that enhances org reputation.
  • Plan for, administer and process receptionist related tasks and activities effectively and efficiently in alignment with performance objectives.
  • Respond promptly to calls in a professional manner, ensuring an excellent and accurate client service enhancing companies reputation.
  • Execute work activities effectively and efficiently in order to prevent financial losses.
  • Deliver work activities adequately to satisfy internal and external customers.
  • Assist customers with queries and direct them to the relevant department to ensure prompt and effective resolutions, enhancing customer experience.
  • Attend training initiatives to improve work quality and enhance own skills.



To apply

TO APPLY CLICK HERE


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